Why this is easier than ever:

Access digital platform
Supplier access the new online portal to begin the onboarding process.

Automated verification 
An OTP system is used for secure and instant email verification.

Personalized experience 
Supplier receive tailored requirements to provide only relevant information.

Clear timeframe 
Supplier is informed of exact expectations and deadlines.

Dedicated support
Assistance is available throughout the entire onboarding process.

What are the 5 steps of an onboarding you need to take care of?

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Invitation email 
You will receive an invitation email from novartis.com domain.

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Email verification 
You verify your email address using a one-time password, which our system will send you (check also spam folder).

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OTP entry
You enter the one-time password to proceed.

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Onboarding portal access 
You gain access to the onboarding portal.

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Your data 
You submit your data securely through the portal.

  1. Invitation email
    Action: You will receive an invitation email from novartis.com domain. Click the provided link to begin the onboarding process.
     
  2. Email verification (One Time Password - OTP)
    Action: Check your inbox (and spam folder) for the OTP.
     
  3. OTP entry
    Action: Input the OTP and click "Verify".
     
  4. Onboarding portal access
    Action:
    • Personalized Requirements: The portal will display the specific information and documentation required based on your country and business area.
    • Internal Collaboration: You need to get some additional information from your internal colleagues – just invite them to collaborate with you directly on the platform and add their input. No need for additional side collections.
    • Response Deadline: You will see a clear timeframe for completing the onboarding requirements.
    • Help & Support: In case you need more details or help, please contact the requestor who is in the copy of an email invitation. You can also request more information in the tool itself.
       
  5. Your data
    Action:
    • Please align with Novartis Supplier Code of Conduct, Purchasing Terms and conditions
    • Documents: Documents will be required for authentication based on country specifics.
    • Payment Information: Your payment details are critical to comply with our agreements with you.
    • ontact Details: That’s how we would communicate with you.
       

Still need help? Check out below quick reference guide:

Supplier onboarding (PDF 0.9 MB)

Click here to learn what documentation you need to provide to become a supplier and how to invoice Novartis.

We look forward to a successful partnership!